Tag: Amazon
-
Amazon finally blinks
Amazon finally blinked. Executive Customer Relations has responded to my month-long KDP lockout. But will their promises bring real change, or just more delay? Read the latest update in my Amazon lockout saga and see why this matters for every indie author
-
Silence speaks volumes: When Amazon’s failures meet industry leaders’ reluctance
Locked out of my Amazon account for over a month, with royalties withheld and support reduced to form letters, I turned to publishing leaders for help. Jane Friedman stayed silent, Joanna Penn deflected. Indie authors deserve better advocacy when Amazon fails
-
Amazon KDP Case #43656792 — The evidence they asked for, the evidence they refused to receive
Amazon asked me for proof, then blocked my reply when I sent it. Every bounced email becomes another post, every silence another record. Read how Amazon KDP refused evidence in Case #43656792, and why it matters for every author trapped in their system
-
Amazon’s contradiction laid bare: “2SV disabled”… except it wasn’t (video)
Amazon KDP promised my Two-Step Verification was “disabled”—but my test video shows I’m still locked out. Contradictions, chaos, and abdication define Andy Jassy’s Amazon. Read how their failures trap authors’ livelihoods in a broken system and amplify the noise they hope to silence
-
Amazon’s silence is not resolution — it’s abdication
Amazon’s silence isn’t customer care—it’s corporate contempt. While Andy Jassy preaches customer obsession, support leaves real authors in limbo. This saga shows what happens when corporate slogans meet operational indifference. Read the latest update and decide for yourself if silence equals accountability
-
Has Amazon blocked me because their sentiment dashboard is melting down?
Even Amazon’s support inbox won’t accept my emails. Glitch, or deliberate corporate block because their sentiment dashboard can’t handle the truth? Under Andy Jassy, CEO of Amazon, this fiasco is now about more than royalties. It’s about silencing authors altogether
-
The Amazon Fiasco: A case study in corporate failure
This is the full chronology of my Amazon KDP fiasco: royalties withheld, support loops endless, escalation treated as violation, and the final insult — being told to start a new account. Call it incompetence, call it bureaucracy. I call it unconscionable
-
Amazon’s customer support carousel. Naming names in a culture of handballing
Amazon’s customer support carousel is a case study in corporate failure. Different names, same scripts, no ownership. My royalties remain blocked, my account locked, and Amazon’s “customer obsession” rings hollow
-
Amazon is blocking me from accessing royalties I’ve already earned
Amazon’s bookselling empire runs on the work of authors, yet its broken systems are blocking us from royalties we’ve already earned. Books sell, Amazon gets paid, and authors are left stranded. Call it bureaucracy, call it incompetence — I call it unconscionable
-
Amazon’s failure of ownership
Amazon’s staff phoned the dead number I’d already told them was inactive, ignoring the working one in every email. This isn’t service — it’s a leadership failure. When scripts replace ownership, customers see the truth: slogans mean nothing without action
-
The accountability paradox: When the world’s biggest companies stop being answerable
Leaders are defined by how they respond to failure. When systems collapse and silence follows, reputation erodes faster than any balance sheet. Explore leadership, ethics, and courage in an age of corporate automation
-
The silence that speaks volumes. Final update.
Leadership isn’t about systems; it’s about responsibility. Amazon’s silence shows what happens when accountability becomes optional. Join Viet Leadership Coach for grounded reflections on integrity, responsiveness, and the kind of leadership that still signs its own name